Some people see a promise of emancipation in "digital disruption": freedom founded on participation, openness, and sharing. Behind the scenes, however, the situation is completely different.
Antonio Casilli shows us the reality of digital labor: the exploitation of the click drudges of "artificial" intelligence, the thousands of poorly-paid workers subjected to the algorithmic management of platforms, who are on the way to reconfiguring and making human work a precarious commodity.